ok i live in Australia and i've purchased a radiator and some various bits for my car directly from Griffin.
I've found them to be EXTREMELY hard to deal with. They never reply to emails and now i have no idea where my order is. They said it was sent via "US Mail" in the first week of May... well its 2 months and i havent seen anything. and after paying $AUD1100 im getting worried. I also havent received an receipt, invoice or anything to show my order details. For such a large company i would expect some organisation.
I've emailed various times to ask how it was sent (Airmail should take about 1-2 weeks, via the sea should be approx 3months) so im assuming it was sent via sea (i hope or im in trouble) Its hard for me to call them due to time zones and work etc.. but im going have to call them this week.
So i'm asking have any of you guys bought from them? did it go smoothly or is this a one of incident and im just unlucky.
Cheers
Cam
I've found them to be EXTREMELY hard to deal with. They never reply to emails and now i have no idea where my order is. They said it was sent via "US Mail" in the first week of May... well its 2 months and i havent seen anything. and after paying $AUD1100 im getting worried. I also havent received an receipt, invoice or anything to show my order details. For such a large company i would expect some organisation.
I've emailed various times to ask how it was sent (Airmail should take about 1-2 weeks, via the sea should be approx 3months) so im assuming it was sent via sea (i hope or im in trouble) Its hard for me to call them due to time zones and work etc.. but im going have to call them this week.
So i'm asking have any of you guys bought from them? did it go smoothly or is this a one of incident and im just unlucky.
Cheers
Cam
